Cancellation policy

Subscriptions ("Subscribe and save") renew automatically at the delivery frequency you choose. Your first order is charged when you place it; each renewal is charged to your saved payment method on the renewal date, at the product's current listed price minus your subscription discount, in your market's currency.

You can skip a delivery, change the delivery frequency, update your address or payment details, or cancel your subscription at any time — with no fees, no minimum term and no notice period. Manage your subscription through the link in your order confirmation and renewal reminder emails, or through your customer account. Changes and cancellations made before the next renewal date take effect immediately; orders already placed are handled under our standard policies below.

We email you before each renewal, so no charge comes as a surprise. If a renewal payment fails, we notify you and retry — nothing is shipped unpaid.

Every subscription delivery is covered by our 30-day return policy, see our Refund Policy for details and the countries where prepaid return labels apply.

Questions or help with your subscription: sales@menolspices.com.